Televisions & Home Theater Accessories

[So2]

Yesterday I purchased an Insignia- 24" Class N10 Series LED HD TV, and hooked it onto my Xbox One X with the HDMI source and it said that it was an, "Unsupported Mode." I'm not sure how to fix as this hasn't before. The TV is a 720p 60hz 24" Inch that should be able to run consoles and games from what I heard. Is it a problem with Xbox being to powerful or something with resolution, or does it not support gaming consoles at all? If you can help please reply, thanks.

[John-BBY Social Media Specialist]

Welcome to our community, So2.

Generally speaking, your TV will display the signal it receives from a connected device, in this case your Xbox. I would recommend adjusting the video output on your console to a resolution compatible with the TV.

I hope this helps. Thank you for writing to us.