01-08-2015 01:26 PM
I have a NS-24D510NA15 and connected it to a Philips Blu Ray (BDP2205) via HDMI.
When I start up the Blu Ray player I see the start up screen but the it does black. A couple times the tv showed an error such as unusable signal or something of that sort.
I checked for a firmware update for the tv and was unable to locate one.
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01-08-2015 02:19 PM
Welcome to Community@ Insignia™!
It sounds like once the Player finishes booting, it changes how it is sending the signal out. I see that the player is 3D, which this TV will not support. Did you have this player connected to a 3D TV previously, that it may still be defaulting to that display type?
01-08-2015 02:21 PM
This player was not hooked up to any other tv's before this one. I will see if I can get the player hooked up to a different tv and adjsut that output
01-08-2015 04:53 PM
Thank you for responding!
I'm not sure which of their models I clicked on the first time, but upon looking at it again I see that is correct, and apologize. At this point we know the TV can work with the Bluray, but once it boots something in the signal changes. When you are turning the player on, do you already have a disc loaded in? Try starting the player with no disc loaded, and see if the onscreen menu shows. In reviewing the specs for the player, the only thing I see that is strange is one of the lower resolutions, but I don't think that would be causing this issue. Another thing to check, are you getting any audio?