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Registered: ‎09-23-2019

Connecting DVD Home Theater System to Insignia 4K Fire TV

[ Edited ]

 

 

        I have recently purchased a 55" Insignia 4K Fire TV Edition, beautiful television. I own 2 DVD Home theater Sound Systems:

 

1:: RCA DVD Home Theater System  Model # RTD315WR

2:: Philips DVD Home Theater Sound System  Model # HTS3544/37

 

        I have tried connecting both to the new Insignia (one at a time of course).  Tried different connections: Video Audio Jacks, HDMI. I have even hooked HDMI to the HDMI/ARC. I cannot get any sound from either system. It seems that there is no audio output located on the Insignia. Or am I looking at something wrong? I can play DVD's and CD's on both of my sytems and the sound is immense. Just cannot seem to get the system (s) and tv to sinc or work together.

 

        Do you have any suggestions??????

 

        Your advice and any suggestions would be highly appreciated.

 

Sincerely,

 

Clint {removed per forum guidelines}

USMC 73 - 79

Vietnam Vet.

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Registered: ‎11-30-2015

Re: Connecting DVD Home Theater System to Insignia 4K Fire TV

 

 Hey, Clint,

 

Welcome to our community! Thank you so much for sharing the model numbers for both of the sound systems you’ve tried. I’m sorry to hear that you’re not achieving the results you were looking for when connecting them to your Insignia 55-inch TV. I’d be happy to see what suggestions I can make for you!

 

Can you please share the model number of your Insignia 55-inch TV? I’d be happy to take a look into the product's manual to see what connection suggestion and options are available to you. I look forward to hearing from you!

 

Kindly,

 

Mariah|Social Media Specialist | Best Buy® Corporate
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