11-22-2018 11:50 PM
11-23-2018 09:17 AM
Welcome to our community.
Please try the following. These steps should help you get the best audio from your new Insignia Fire TV Edition:
You can find more information by visiting Manage Audio and Video Settings on Your Fire TV Edition TV.
I hope this helps. Thank you for writing to us.
11-23-2018 04:04 PM
11-24-2018 12:17 PM
Thank you for the update.
Since Insignia Support recommended you exchange the TV, I will underscore that recommendation. I apologize for the inconvenience I know this represents.
Please know I am grateful you wrote to us an for your feedback on this experience.