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Visitor
Posts: 4
Registered: ‎03-03-2013

Auto-channel search can't find digital channels

NBC DIGITAL ON TIME WARNER IS CHANNEL 3.1. I WATCHED IT YESTERDAY, THEN IT WAS GONE. I CAN WATCH ABC AND FOX DIGITAL. AND I DON'T HAVE CBC DIGITAL 9.1. I RAN A CHANNEL SEARCH AND HAVE 65 ANALOG AND 74 DIGITAL CHANNELS. I WENT TO SETTING AND SET TO FACTORY, TURNED THE TV OFF , THEN ON, DID ANOTHER CHANNEL SEARCH AND THEY ARE STILL NOT THERE. WHAT'S NEXT? THANKS

Posts: 9,123
Topics: 424
Kudos: 641
Solutions: 401
Registered: ‎09-29-2008

Re: Auto-channel search can't find digital channels

Hello mberry59,

Welcome to Community@Insignia™!

More information would be helpful, so please read this post and reply here with answers to the questions. Answers to these basic troubleshooting questions will help us understand what's happening with your TV.

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Visitor
Posts: 4
Registered: ‎03-03-2013

Re: Auto-channel search can't find digital channels

Insignia 26" 1080p 60Hz LED TV NS-26E340A13

CABLE VIEWING

NO OTHER COMPONENTS/NO CABLE BOX ON THIS TV

PROBLEM JUST HAPPENED ONCE AND CAN'T GET THE DIGITAL CHANNEL BACK FOR NBC AND CBS

NO RECENT CHANGES MADE OR ADDITIONS

 

Posts: 9,123
Topics: 424
Kudos: 641
Solutions: 401
Registered: ‎09-29-2008

Re: Auto-channel search can't find digital channels

Hello again mberry59,

Thank you very much for the additional information. In what city and state do you receive Time Warner service?

Regards,
John
Insignia™ Support

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Visitor
Posts: 4
Registered: ‎03-03-2013

Re: Auto-channel search can't find digital channels

Uniontown Ohio 44685
New Member
Posts: 640
Registered: ‎09-24-2008

Re: Auto-channel search can't find digital channels

Hello mbeerry59,

We recommend using a cable box with your TV to get the best and most complete channel access.

Regards,
Insignia™ Support

Visitor
Posts: 4
Registered: ‎03-03-2013

Re: Auto-channel search can't find digital channels

that is not an option the cable box hooked up to the big TV in the living room. this is In our office at Home. I watched the Digital Channel On Saturday. Sunday It Would Not Tune In. I Followed The Steps In The Forum And Still Not There.