09-27-2019 07:35 AM
I have an Insignia TV with built-in Fire TV. When I use Amazon Prime, the screen is very small. I have tried adjusting the screen via the TV, but each option does not fix this issue. I do not have this problem with a Firestick. It doesn't seem that Prime has any controls within it to adjust the screen. I am out of ideas on how to address?
09-30-2019 01:00 PM
10-01-2019 10:58 AM
Hi again, grogers11,
Thanks for confirming that.
I know you said you've tried to adjust the settings, but have you followed the following steps?
Press and hold Home until the Quick Settings menu opens. Select Display - Picture Size, then change the setting. If Picture Size is grayed out (not available to select), change the setting for Auto Aspect to Off.