Televisions & Home Theater Accessories

[amdavis5]

Have a new NS-65DF710NA21. It is set up per on screen dialog. Connected to WIFI and internet. I can see it in my Alexa app but Alexa cannot turn it on. Please help.

[Andy-BBY Social Media Specialist]

Hey, amdavis5,

Welcome to our Community Forums. 

While you can use Alexa commands to control your Fire TV, not all features are supported. Here is a link to Amazon- https://www.amazon.com/gp/help/customer/display.html?nodeId=202174250 more information. 

If you need further assistance, you can always connect with Insignia at https://www.insigniaproducts.com/contact-us.

All the best,