10-24-2022 09:07 PM
10-25-2022 04:30 PM
Thank you for reaching out to us and welcome to our Forums Support Page.
Here we can provide support or insight for any situation that might happen. Getting a new Tv should be a exiting occasion and I do understand your frustration. I do want to take a more detailed look into what's happening and see if we can provide support for your situation. When you can would you be able to reach out to us via private message with your full name, telephone number, email and order number if the Tv was ordered? Having this info will help me make a case file for your situation. Please let me know as soon as possible.