06-29-2018 09:34 AM
06-29-2018 10:53 AM
Welcome to Community@Insignia!
If you haven't already done so, I suggest power-cycling your TV by turning it off and unplugging it for several minutes. This should serve to reset the TV hardware.
If the problem persists, your TV will likely need repairs. Please call Insignia Support at 1-877-467-4289 for further troubleshooting assistance and/or to schedule a technician to visit your home for diagnostics and repairs.