04-10-2021 07:59 AM
04-10-2021 05:19 PM
Welcome to our community, khadjehturians.
Since you have tried the troubleshooting we would normally recommend without success, I would suggest calling Geek Squad at 800-433-5778 to schedule a repair technician to visit your home.
If you did not purchase Geek Squad Protection and your TV is outside the one year factory warranty period, repairs should still be available, but at your expense.
I hope this helps. Thank you for writing to us.