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Visitor
Posts: 2
Registered: ‎01-26-2015
Accepted Solution

46" LCD TV has lost sound on 1 station only?

 

About a week ago I lost all volume on only channel 45, but it is fine on the TV's in my other rooms? It is connected straight to the cable line without a box, and every other channel works fine. BD player, PC, and surround work fine in all modes, but can not figure out why only one channel is being lost? I have undone the cable from the TV, and turned off and on while it was unplugged, then left it off for 15 minutes before reconnecting the cable. Still nothing on 45?

 

Thanks, Whtwolf

Visitor
Posts: 1,511
Registered: ‎07-21-2014

Re: 46" LCD TV has lost sound on 1 station only?

Hello Whtwolf,

Welcome to Community@ Insignia™!

It sounds like it may be an issue with a Secondary Audio track. On the Insignia remote, you should see a button on the remote labeled SAP. When you are tuned to the channel in question, try tapping the SAP button and see if the audio comes back on.

Regards,
Jon
Insignia™ Support

Visitor
Posts: 2
Registered: ‎01-26-2015

Re: 46" LCD TV has lost sound on 1 station only?

 

Thanks Jon, that did the trick!