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Posts: 1
Registered: ‎01-19-2023

32f201na23 fire smart tv missing remote

I don't know what remote I'd have to use to do a setup on an open box tv, I guess it doesn't fall under the 4-series smart tv category.
I have to buy an Alexa voice remote to finish initial setup right?
Posts: 150
Topics: 1
Kudos: 19
Solutions: 12
Registered: ‎12-07-2021

Re: 32f201na23 fire smart tv missing remote

Hi Marc10,


Welcome to the Forums! We appreciate you taking the time to reach out to us here. I completely understand the frustration of trying to find the right remote for an Open Box TV. I'm happy to look up your TV and research what remote options we have for you. Please send me a Private Message with your name, phone number, and email so I can pull up the purchase and check the model number. 




Meghan|Social Media Specialist | Best Buy® Corporate
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