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Posts: 8
Registered: ‎05-31-2016

24" TV changes channels every hour

I have a 24" Insignia TV in my office (Model NS-24D310NA17, 17G02 Revision C).  It stays on 24/7.  It changes channels every hour, on the hour, like clockwork.  It only changes to a certain channel.

 

I've covered the IR receiver with electrical tape.  I've reset to default settings.  I've deleted all channels except the one I want it to remain on.  It still changes.

 

Please help?  It's part of my job to monitor this channel, and the TV changing the channel is giving me false readings!

 

Thanks!

-Grayson

Posts: 88
Topics: 0
Kudos: 8
Solutions: 2
Registered: ‎11-29-2016

Re: 24" TV changes channels every hour

Good day, Grayson!

 

Thanks for reaching out to our community. I see that you have reset the TV which should restore all settings.

 

While the TV is on, take out the batteries from the remote and see if anything changes. Also, are these cable channels or from an antenna?

 

Looking forward to your response.

Andy|Social Media Specialist | Best Buy® Corporate
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