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New Member
Posts: 1
Registered: ‎08-10-2022
what can I do when I cant get my channels to stay on and I cant get menu to come up too. is the remote broke or the tv broken. help!
Posts: 11,663
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Registered: ‎11-10-2008

You never gave us any specifics on your TV. Can you elaborate on what television you have? We can give you some general troubleshooting tips. Also letting us know if you bought it from Best Buy or not helps as well. 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit for support or dial 1-888-BEST-BUY for further assistance.