TV & Home Theater

[alexkapper]

bought a 50 in toshiba probably a bit over a year ago now. just last week the tv started acting up. after turning on for a few moments the tv will black out. i was wondering if the warranty would cover this and also if there is any resolve to this issue if anyone else has experienced it. thanks.

[bataviakid]

If you have the Geek Squad Protection plan then they should be able to get a tech out there to look at it. I'd call 1-800-433-5778 and see if they can help you.

[Mariah-BBY Retired: Social Media Specialist]

Hello, alexkapper,

Giving Geek Squad a call would be the best option available. As bataviakid, shared it’s possible that you may have a Geek Squad Protection Plan for your purchase and typically these kinds of issues would be covered under that plan. A manufacturer’s warranty wouldn’t be an option available if your TV is more than a year old.

Respectfully,

[alexkapper]

thank both of you