03-05-2019 10:54 AM
03-08-2019 04:10 PM
Giving Geek Squad a call would be the best option available. As bataviakid, shared it’s possible that you may have a Geek Squad Protection Plan for your purchase and typically these kinds of issues would be covered under that plan. A manufacturer’s warranty wouldn’t be an option available if your TV is more than a year old.