02-14-2022 11:11 AM
I just bought a 32in insignia fire tv and it has no sound. Spreakers are turned on and I have no devices hooked up to it. Im using wifi which is working and when I play a tv or movie from amazon there is no sound at all. I just took it out of the box and it has never had any sound. Nor sure what to do. I even factory reset everything twice and still nothing.
02-15-2022 01:28 PM
Thank you for reaching out here on the Community Forums about your television. I understand how having a new television not working can be frustrating. Were you able to get this resolved? If not, I would be happy to look and see how I can help assist.
02-15-2022 01:39 PM