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New Member
Posts: 1
Registered: ‎01-17-2023

ingnia fire tv

I bought an insignia fire tv used, when I did a factory reset, it gets stuck on the searching for remote page. And i dont havea remote


Posts: 11,588
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Registered: ‎11-10-2008

Re: ingnia fire tv

You can purchase the remote here:


It should be online and in stores and should get you back up and running with your purchase. 

Best Buy Forums Super User since 2008. Please note I am not employed by Best Buy and I answer questions on my own time. If you find something helpful please add kudos to it. Should something solve your issue please remember to mark inquiries as solved.
Social Media Specialist
Posts: 224
Registered: ‎11-08-2021

Re: ingnia fire tv

[ Edited ]

Hello, Tobytob, 


Thanks for joining our Forums' Community, here you'll find a great source of information. I agree to what hockeycanuckjc has mention. Please use the link to purchase the remote. This should be able to resolve this matter. If not, I would contact Insignia at (877) 467-4289 If you need help ordering the remote please let our team know. 

Jakoma|Social Media Specialist | Best Buy® Corporate
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