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New Member
Posts: 2
Registered: ‎12-04-2018
Accepted Solution

brand new Toshiba 50LF621U19 has no video display

I just purchased my TV this past cyber monday and the display already went out on me. I can hear audio if i press the netflix button, and while pressing buttons on the remote. There is no display even for menu, the screen is just black. This is my first LED HDTV in a long while, I have googled for answers with no success. There is no manufacturer warranty number I can call, just a website. I tried power cycling the TV with no success. Anyone know what may be the issue or what I can do? Thanks
New Member
Posts: 1
Registered: ‎04-15-2019

Re: brand new Toshiba 50LF621U19 has no video display

Did you find a solution to this issue?  I am having the same exact problem.  What did you end up doing?

Recognized Member
Posts: 199
Registered: ‎09-03-2018

Re: brand new Toshiba 50LF621U19 has no video display

If the Toshiba is within the return period, I would have it exchanged in the store. Otherwise I would contact Toshiba regarding the warranty it would come with. It is however possible Geek Squad is able to service the unit under the warranty. Call 1-800-433-5778 and they can let you know.