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New Member
Posts: 1
Registered: ‎06-28-2019

Vizio Internet Network Speed Problems

I’m experiencing a similar Internet connectivity problem with my M70-C1 from Vizio. The TV is connected to the Internet via a wired connection. The speed coming out of the junction box on the wall measures 50Mbps; however, when running a speed test using the TV, speeds of only 9-13Mbps can be achieved.

Similarly, I am experiencing “Buffering” and “Slow Speed” messages when I try to launch “Netflix” or my “Firestick”. I had my Internet provider technician visit my home and run numerous speed tests, which resulted in the Internet service running perfectly. As an added step, the same technician and I spoke with Vizio, which was a waste, for they informed us as long as the TV was achieving a speed above 1Mbps, the TV was working fine.

The technician and the information that appears on your forum seem to suggest that the problem lies with the quality of the TV’s manufacturer’s “Network Card”.

 

 I possess two questions?

 

  1. If I am receiving a speed of 50Mbps, would not a better network card achieve an exact speed or a speed close to 50Mbps?
  2. Does Vizio possess a better quality network card, if not can it be purchased via a third party vendor?

 

 

Highlighted
New Member
Posts: 4
Registered: ‎11-27-2019

Re: Vizio Internet Network Speed Problems

I'm facing the same issue right now. If someone will answer this question, tell me.

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Emerging Expert
Posts: 7,220
Registered: ‎02-25-2013

Re: Vizio Internet Network Speed Problems

You wrote wired.

 

Look at your Ethenet Cable and find out what type it is. 

 

There will be a lot of writing on there. You are looking for Category

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Highlighted
Emerging Expert
Posts: 7,220
Registered: ‎02-25-2013

Re: Vizio Internet Network Speed Problems

Correction look at all the ethernet cables from the modem onwards.

 

 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.