01-04-2019 11:08 AM
01-07-2019 10:37 AM
Welcome to our community! We’re sorry to hear that you’re having some issues with your new TV working with your satellite cable provider. We’d be happy to see what troubleshooting recommendations we can make for you.
Does the issue occur when other HDMI inputs are used? Have you tried a new HDMI cord? Can you please try to connect an alternative device to the HDMI 1 input? We look forward to your response to help you pinpoint the issue at hand.
|Mariah|Social Media Specialist | Best Buy® Corporate|
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