02-10-2019 06:24 PM
02-12-2019 10:58 AM
Welcome to our community! We’re sorry to hear that you’re having some issues with your TV’s HDMI ports. We’d be happy to see what troubleshooting suggestions we can make for you.
Can you please share the model number of your TV? How do you have the TV connected to the components you’re having issues with? Also, do you have the TV connected with an ethernet cable or are you getting the signal via wi-fi? We look forward to your reply to recommend some troubleshooting steps.
02-12-2019 08:26 PM
02-13-2019 10:13 AM
Have you tried a speed test with your internet? The issues you’re having with your Firestick indicates it may be stream an internet speed issue. Can you please try to a new HDMI cord? And each item on each port to see if that changes the issues present? I look forwarding the results of that. Ideally, we’d need to verify and eliminate the issues present aren’t with the devices.