TV & Home Theater

[ZackStoddard]

When I turn my tv on it flashes green blue red black and what in the same sequence does anyone know the cause of this problem the tv is only about 6 months old

[Mariah-BBY Retired: Social Media Specialist]

Hi ZackStoddard, 

Thank you for reaching out about your TV and it's flashing color display. 

What brand is your TV? Your TV may have entered a safe mode accidentally. Do you have the original remote? I hope you do as it will be necessary to remedy this issue if it's the cause. Once I know what brand of TV you have I can provide some trouble shooting steps. 

Respectfully,

[ZackStoddard]

Sharpe 55' 4K, yes I have the original remote

It does work eventually if I turn it off for 30 seconds and press left then right the power but it is frustrating doing for 5 mins every time I turn on the tv

[Mariah-BBY Retired: Social Media Specialist]

Hey Zack, 

I'm glad that you at least know how to get it out of the mode. To be honest I'm not sure what's occurring that makes it enter the safe mode every time you turn it off. 

Have you checked with Sharp to see if there's a firmware update? This could be the issue you need to resolve to prevent your TV from entering that mode every single time. 

On a side note I own one of the original Sharp AQUOS. and it's amazing! 

Thanks, 

[ZoeRoo]

Do you know the buttons that have to be pressed for the sharp aquos? I’m having the same problem but on the sharp aquos.

[Mariah-BBY Retired: Social Media Specialist]

Hi ZoeRoo,

Can you please share the model number for your TV? I’d be happy to dig into this to see if I can locate a resolution for you.

Respectfully,

[ZoeRoo]

LC-C40CF6021KB. Thank you so much I really appreciate it!

[ZoeRoo]

I’ve got it to the point where it’s on K screen but now the colour of tv is horrendous

[Mariah-BBY Retired: Social Media Specialist]

Hello ZoeRoo,

Thanks for sharing more about the issue, and the model number of your TV. I highly recommend contacting Sharp regarding this matter further. It appears that you may be an international customer which it makes it harder for us help you troubleshoot since I was unable to find the owner’s manual for the model number you had shared with us. You’re welcome to contact Sharp by filing out this form here.  

Respectfully,