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Hi Johsul66,
Thanks for reaching out on Forums. Here we have helpful, friendly staff and members. Have you tried to reaching out to manufacture regarding this matter?
Best of Luck,
 | Jakoma|Social Media Specialist | Best Buy® Corporate As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support | | |
