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Posts: 3
Registered: ‎01-08-2019

Toshiba fire tv edition first time turning it on and i have discoloration on my screen

 
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Registered: ‎08-08-2017

Re: Toshiba fire tv edition first time turning it on and i have discoloration on my screen

Hello BBLANKUMSEE,

 

Welcome to the forum, and thanks for reaching out to us.  If you will please share the model number of your Toshiba Fire TV, as well as the date it was purchased, I’ll do my best to help.

 

Sincerely,

Sam|Retired Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎01-08-2019

Re: Toshiba fire tv edition first time turning it on and i have discoloration on my screen

Model 50LF621U19
PURCHASED DEC. 31 2018
New Member
Posts: 3
Registered: ‎01-08-2019

Re: Toshiba fire tv edition first time turning it on and i have discoloration on my screen

I don't think this tv has solid reliability i see alot of complaints about this Toshiba tv fire edition. Not a good look.
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Posts: 2,152
Topics: 42
Kudos: 365
Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Toshiba fire tv edition first time turning it on and i have discoloration on my screen

Hello BBLANKUMSEE,

 

Thank you for sharing the requested information.  If you haven't already, you can try to perform a factory reset or adjust the color settings through the on-screen menu on your TV.  Seeing as you are still within your 15-day return period, you are welcome to exchange this TV at your local Best Buy in accordance with our Return & Exchange Promise.

 

I hope this helps.

Sam|Retired Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!