01-09-2019 08:45 AM
Welcome to the forum, and thanks for reaching out to us. If you will please share the model number of your Toshiba Fire TV, as well as the date it was purchased, I’ll do my best to help.
01-09-2019 10:13 AM
01-09-2019 10:52 AM
Thank you for sharing the requested information. If you haven't already, you can try to perform a factory reset or adjust the color settings through the on-screen menu on your TV. Seeing as you are still within your 15-day return period, you are welcome to exchange this TV at your local Best Buy in accordance with our Return & Exchange Promise.
I hope this helps.