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Posts: 1
Registered: ‎06-22-2019

Toshiba fire TV 43", remote stopped working except power button

I have a Toshiba frie TV edition and I did a factory reset and now only the power button works on the remote and I can't finish the setup on the TV.
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Registered: ‎10-19-2017

Re: Toshiba fire TV 43", remote stopped working except power button

Hey there, Jrop,

 

Welcome to our Best Buy forum community! I can understand why it would be concerning to only have the power button on the remote work after a factory reset, so I'm glad you came to us for help.  If you haven't yet, I highly recommend checking out our Home Theater Troubleshooting Guide as it's full of steps to try when a TV isn't working properly.

 

Let us know if they help!

 

 

Elle|Social Media Specialist | Best Buy® Corporate
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