06-22-2019 12:07 PM
06-24-2019 12:24 PM
Hey there, Jrop,
Welcome to our Best Buy forum community! I can understand why it would be concerning to only have the power button on the remote work after a factory reset, so I'm glad you came to us for help. If you haven't yet, I highly recommend checking out our Home Theater Troubleshooting Guide as it's full of steps to try when a TV isn't working properly.
Let us know if they help!
![]() | ![]() ![]() ![]() Give Kudos if you like this post or Accept as Solution if it answers your query! | ![]() | ![]() |