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Registered: ‎08-26-2019

Toshiba TC 49L621U Firmware Update

To use Amazon Prime on this Toshiba Chromecast TV, it is asking me for firmware update. Any idea how to do it.

My Firmware version is 1.22.78594

Posts: 6,842
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Registered: ‎11-30-2015

Re: Toshiba TC 49L621U Firmware Update

Greetings and welcome, roxyparu,



Firmware is essential to a TV being able to run correctly! Thank you for reaching out to us for some advice on your 50-inch. We’d be happy to point you in the correct direction.



Can you please give Toshiba a call at (855) 527-2411? They’d be best positioned to direct you further with this model of TV. Upon reviewing the material available on Toshiba’s website, it doesn’t appear that firmware may be available to download and upload via a USB drive to the TV. Additionally, since this is a SMART enabled device the firmware should download and install automatically if it’s connected to Wi-Fi.  It’s our sincere hope the dedicated teams at that number above will be able to assist you further.





Mariah|Social Media Specialist | Best Buy® Corporate
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