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Posts: 1
Registered: ‎03-31-2020

Toshiba Smart TV

Hi There, got the Toshiba 43LF711U20 today and running into troubles during set-up.

Installed the NBC app and trying to start Live TV in that app. Once i'm trying to get connector through my provider i'm always getting back to the page of the providers. Trying this 3 times i receive different error messages.

Already cleared the cache for that App as written in one of the error messages.


Any idea how to get into the live TV for these Apps?

Posts: 1,020
Topics: 75
Kudos: 124
Solutions: 50
Registered: ‎10-19-2017

Re: Toshiba Smart TV

Hello, SKronberg,


Welcome to our Best Buy forum community! While I wish you had discovered us under happier circumstances, I'm glad that you took the time to reach out to us for help.


Getting your TV set-up should be an exciting time, but I can understand how instead it would be stressful if you keep running into error messages. I'm happy to take a deeper look into this to offer suggestions, but I would need some more details to get started.


Can you elaborate on what the error messages said when you were trying to set-up the NBC app with your new TV?





Elle|Social Media Specialist | Best Buy® Corporate
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