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Posts: 1
Registered: ‎12-26-2019

Toshiba FireTV

Using HDMI with RCN, TV can't locate channels. Have to SELECT HDMI then use RCN remote to change channels



Posts: 1,020
Topics: 75
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Registered: ‎10-19-2017

Re: Toshiba FireTV

Hello, Dsmith,


Welcome to our Best Buy community forum! We want your TV time to be as stress-free as possible, so I'm hurt to hear that your TV is having a hard time locating your cable channels on its own. I can understand how going through that extra step any time you want to watch something would be less than ideal, so I'm glad you reached out to us for help.


I recommend checking out the tips in our Home Theater Troubleshooting Guide, as those troubleshooting steps can fix a variety of issues. If you give those a try and are still running into this concern, please let me know!



Elle|Social Media Specialist | Best Buy® Corporate
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