01-15-2019 06:37 PM
I had the same problem: connection to internet was constantly down even connection to Wi-Fi was jn and good.
After different tricks including suggested in the forum and long discussions with my providor I found the solution: Increase Internet speed!
Solved! Go to Solution.
01-17-2019 10:49 AM
Hi there, boby123,
Welcome to our community. I'm sorry to hear you've experienced some troubles with connecting your new Toshiba Fire TV to the internet, but I'm glad to hear you found a solution to this matter. I'm hopeful your insight will prove valuable to our other community members moving forward.
If we can help with anything else down the road, feel free to reach out. I hope you have a great day!
|Sam|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!
02-11-2019 07:25 PM
02-12-2019 10:22 AM
02-18-2019 04:42 PM
I am having same issues with Fire tv losing connection to the Amazon cloud. Several times per day. It sounds like Toshiba and/or Amazon has some technical issue across all of these devices. Please provide a fix or we can all go back to using our Roku sticks.