Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎12-29-2018

Toshiba Fire tv edition

I have a Toshiba Fire tv edition. I have my cable box plugged into HDMI 1. It only allows to scan channels on the antenna. I can not get it to give me an options to scan channels on HDMI. I can watch cable on HDMI, but Alexa doesn’t recognize any channel I request.
Best Buy Employee
Posts: 2,644
Registered: ‎01-09-2015

Re: Toshiba Fire tv edition

Unless the cable box has Alexa compatibility you won’t be able to control those channels. The box is what does the scanning, not the tv, especially when connected with hdmi.
I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***