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New Member
Posts: 2
Registered: ‎08-14-2021

Toshiba Fire TV

I have 3 Toshiba Fire TV's.  All are working fine however the two purchased within the last 6 months have a different home screen than the one which is about a year old.  It previously had the same screen as the others but a few weeks ago there must have been a software update on this older one and now I have a completely different home screen from the other two.  I can navigate with this screen however my issue is this.  My cable for live TV is on HDMI1 and the only way to get to HDMI1 is either with voice control or going to settings, input and then selecting HDMI1 .  On the newer two the home screen comes up showing recently used apps and the HDMI1 box shows on there next to Hulu, Netflix, etc. so I can just select it.  I did go to settings and set the power on to go to last app used but this doesn't solve the problem if I am on Netflix when I turn TV off.  I still have to go through the voice control to change the imput back to HDMI1 to watch live TV.  Any resolutions to this problem will be appreciated.  

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Registered: ‎11-29-2016

Re: Toshiba Fire TV

Hey, jsar663!  

 

Welcome to our Community Forums. It would certainly be handy by having the HDMI1 option as before. You have done everything possible in this situation including changing the “Power On” feature to “Last Input” used. You may wish to do a factory reset otherwise contact Toshiba for additional support at (855)-527-2411.  

 

All the best!

Andy|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎08-14-2021

Re: Toshiba Fire TV

Thank you for your advice. I was hoping it was something simple but appreciate the options you have suggested.
Posts: 93
Topics: 0
Kudos: 8
Solutions: 3
Registered: ‎11-29-2016

Re: Toshiba Fire TV

You're very welcome. Feel free to share with our community if you gather any new information.

 

Thanks!

Andy|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!