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Posts: 1
Registered: ‎08-11-2019

Toshiba Fire TV turning off

I have 2 Toshiba Fire TVs, different sizes, just purchased within 2018. Both will turn off after several hours by themselves. I some times fall asleep with them on so there is no movement commands from the remote happening. The sleep timer is not on I don;t believe as they stay on for hours before turning off. 

Any help would be appreciated.

Posts: 111
Topics: 6
Kudos: 10
Solutions: 7
Registered: ‎02-08-2019

Re: Toshiba Fire TV turning off

 

Hello, Rogermc1069

 

Welcome to our Best Buy Community Forums! Sorry to hear that you are experiencing issues with your Toshiba Fire TV.  This is not something that we’ve encountered or able to provide a solution.

To receive assistance with a resolution, we would encourage you to contact Toshiba Customer Support at (800) 457-7777.

Regards,

Wesley|Social Media Specialist | Best Buy® Corporate
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