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New Member
Posts: 3
Registered: ‎05-14-2021

Toshiba Fire TV isn't reading my cable channels

The cable is connected... but the channel scan isn't finding anything.  

Posts: 4
Topics: 0
Kudos: 5
Blog Posts: 1
Solutions: 0
Registered: ‎10-19-2020

Re: Toshiba Fire TV isn't reading my cable channels

Hey there!

 

By chance, are you scanning for satellite channels?

Vanessa T|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Emerging Expert
Posts: 7,955
Registered: ‎02-25-2013

Re: Toshiba Fire TV isn't reading my cable channels

In the menu for set up there should be an option for type of input. 

 

Antenna, Cable, etc.

 

For cable you will actually run the channel search on the cable box and not the TV. For antenna you would run it on the TV.

 

 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
New Member
Posts: 3
Registered: ‎05-14-2021

Re: Toshiba Fire TV isn't reading my cable channels

No, cable.
New Member
Posts: 3
Registered: ‎05-14-2021

Re: Toshiba Fire TV isn't reading my cable channels

My previous fire tv didn;'t need a cable box. The TV has the cable as an option for scanning channels, it seems like that means it can read the cable. Thanks for the help, I'll ask my cable company if they can send me a box.
Emerging Expert
Posts: 7,955
Registered: ‎02-25-2013

Re: Toshiba Fire TV isn't reading my cable channels

It may have been that your previous TV had a cable card installed that would allow the decoding of cable signal. 

 

 

 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.