01-05-2023 12:04 PM
I also bought a new remote through Amazon and it still will not allow me to sync the remote. It will turn it on and off and navigate but, not sync to complete setup. I guess I need to try this other remote and hope it works.
01-05-2023 12:45 PM
Hey there, m0rpheus5000,
Thanks for reaching out to us here on the Best Buy Forums. When I get a new remote, I want it to work right away, so I understand your frustration. As you can see in the previous posts, not all remotes on Amazon will work. I would recommend either buying the remote that was linked above, or go to the PartStore and find a remote that says is compatible with the model number. Please let me know if you have any other questions. Have a great day!