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New Member
Posts: 2
Registered: ‎12-04-2019

Toshiba 50" FireTV scans channels but no channels in the channel guide

Hi ,

 

I just received my new Toshiba 50" FireTV.  I have hooked up a digital antenna and scanned for digital channels.  A message appears stating that 20 channels were found and that I can access them from the Home menu.  However, the channel guide states that there are no channels scanned.  Also, I try to change the input to antenna, but Alexa states that that is not a value input.

 

Does anyone have a suggestion?

 

Thanks,

Dave

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New Member
Posts: 3
Registered: ‎12-03-2019

Re: Toshiba 50" FireTV scans channels but no channels in the channel guide

I have the exact same issue. Anyone else with a solution?
Highlighted
New Member
Posts: 2
Registered: ‎12-04-2019

Re: Toshiba 50" FireTV scans channels but no channels in the channel guide

Hi Timstclair,

 

I did finally get things working correctly.  Unfortunately, I don't know what I did.  The good news is that nothing was wrong with my TV.  I did a lot of experiementing, then all of a sudden, my channel guide worked.

 

Maybe someone will have a better explaination.

 

Regards,

Dave 

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New Member
Posts: 3
Registered: ‎12-03-2019

Re: Toshiba 50" FireTV scans channels but no channels in the channel guide

Dave. Thanks for the note. I gave it another try tonight and it suddenly worked as well. Not sure the issue but makes me think there was a software update or something. Either way it works so I'm happy! Thanks!