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Posts: 2
Registered: ‎12-15-2018

Toshiba 50”firrerv not connecting to internet

I just got this tv and maybe turned it on like 5 times. It doesn’t seem to connect to internet but the weird thing is is that besides turning the tv on and off the remote doesn’t seem to be connecting either. It doesn’t do anything and can’t move anything on the tv. I really don’t want to return it just need some help
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Registered: ‎08-08-2017

Re: Toshiba 50”firrerv not connecting to internet

Hello Diazj82,

 

Welcome to our community, and thank you for taking the time to reach out to us about your Toshiba Fire TV.  If you will please share the model number of your television, I'll be happy to see how I may best assist.

 

Thank you,

Sam|Social Media Specialist | Best Buy® Corporate
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