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Posts: 1
Registered: ‎02-17-2019

Toshiba 43in Fire TV tool bar display

My TV is just a couple months old, yesterday randomly a sort of a diagnostic tool bar appeared at the top of my screen, and I can't get rid of it. I tried everything. The bar says HDMI mode, 1080p 59.94, CPU, MEM, NET, REM. I unplugged everything multiple times, router, satellite box, TV....ant idea what it is and how I get get rid of it?
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Registered: ‎11-30-2015

Re: Toshiba 43in Fire TV tool bar display

Greetings, Sly2020,

 

Welcome to our community, we’re sorry to hear that your new 43” Toshiba TV isn’t working as it should be. We understand how frustrating that could be. Thank you for sharing what troubleshooting steps you’ve already taken.

 

What’s the model number of your TV? We’d be happy to see what suggestions we can make for you or help point you in the correct direction to get assistance under the manufacturer’s warranty. I look forward to your reply!

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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