01-19-2020 11:40 AM
01-25-2020 05:43 PM
Welcome to our Best Buy forum community!
I love to unwind at the end of the day by watching a good show, but I know that can be difficult when what you're trying to watch keeps lagging. That's never fun! While I'm happy to hear that you were able to use your phone as a remote for faster results, I understand that's not a long-term solution when you have kids in the house that don't have access to the remote on the phone.
From what you've said, it sounds like the problem is there being a lag when the remote is trying to communicate with your TV. To fix that, please follow the following steps:
I hope that helps!