01-01-2019 09:33 AM
01-03-2019 11:59 AM
Welcome to our community! I’m sorry to hear you’re having some issues with your new 55” TV. I’d be happy to see what advice I can extend to you at this time.
Have you checkout our Home Theater troubleshooting guide here? Please let us know if trying those steps and recommendations if you’re still having an issue. My in my experience the issues could be connection related. If you’re still having an issue, can you please share how you have everything connected? We’d be happy to see what addition recommendations we can offer you at this point.