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Sony soundbar keeps turning off with Samsung tv

my Sony sound bar keeps turning off with my Samsung tv
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Registered: ‎11-30-2015

Re: Sony soundbar keeps turning off with Samsung tv

Greetings, Barnett87,


Welcome to our community! Noticing that your soundbar and TV are having some issues with turning each other off would be irritating. I’m sincerely sorry for our tardy reply, but I’d be happy to see what light or advice I can shed on this for you; however, I’m going to need some more information first.


Can you please share more about your issue? When does it occur? How do you have things connected? Also, what sequence do you use to turn on and off your set-up? I look forward to your reply!



Mariah|Social Media Specialist | Best Buy® Corporate
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