08-04-2012 12:04 PM
I'm also having the same problem and I too like to do these repairs myself. My question is where did you find the parts (capacitors) to make the repair? Please help me out if you can.
09-23-2012 10:36 AM
Called Samsung and they took care of the issue (so far) I have a Model LN-T5271F (52" LCD) purchased 1/12/08. It's well out of warranty, but I guess the capacitor issue I've been reading about is covered under a limited warranty/settlement.
Samsung just lost the lawsuit for the 10V rated capacitors they put on 12V power-board. The capacitors ramp up the current to turn on the TV, and rated too low, eventually fail. It's for certain models.
You may be able to get the TV repaired for free.
The clicking is the retry on the power board after it fails. It will continually try to turn on, but the capacitors have trouble supplying the required voltage. To check yourself, remove the back, you'll see bad capacitor tops bowed upward, maybe some black tar leaking also. They'll be labeled 10V on a 12V rated board.
A proposed Settlement has been reached in a class action lawsuit involving certain Samsung televisions. In cooperation with the District Court of Oklahoma County, Samsung Electronics America, Inc. is offering a settlement for certain Samsung-branded televisions manufactured prior to December 31, 2008. You may be entitled to receive the benefits of this proposed Class Action Settlement if you purchased, acquired or otherwise owned any of the following Samsung-branded televisions, and the television is experiencing or has experienced the "Covered TV Symptom(s)" as described in the proposed Settlement. The class action lawsuit alleges a defect that may cause the television to experience symptoms such as not turning on, experiencing a delay in turning on, making a clicking sound, cycling on and off, or other similar problems. Samsung denies the allegations in the lawsuit, but has agreed to settle the lawsuit to avoid the costs and uncertainty of continued litigation.
Model Number Serial Numbers
LN-T******/XAA; LN**A******XZA; LNS4041DX/XAA; LNS4051DX/XAA; LNS4052DX/XAA; LNS5296DX/XAA
HPT5034X/XAA; HPT5044X/XAA; HPT5054X/XAA; HPT5064X/XAA; PN42A410C1DXZA; PN42A450P1DXZA; PN50A410C1DXZA; PN50A450P1DXZA; PN50A460S4DXZA
HLT5087SAX/XAA; HLT5087SX/XAA; HLT5089SAX/XAA; HLT5089SX/XAA; HLT5687SAX/XAA; HLT5687SX/XAA; HLT5689SAX/XAA; HLT5689SX/XAA; HLT6187SAX/XAA; HLT6187SX/XAA; HLT6189SAX/XAA; HLT6189SX/XAA
For information on whether you qualify for a free repair, or for reimbursement of a repair you paid for, or for other benefits, as well as how to make a claim, please see the Full Class Action Notice below, or call 1- 888-899-7602.
09-29-2012 06:09 PM
01-07-2013 01:42 PM
Samsung TV capacitor class action proposal. See new post on our Facebook page!
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03-10-2013 12:13 PM
07-01-2013 09:25 PM
Here is the link that takes you to the full settlement page (pdf file). If it doesn't work, try to copy and paste it in the URL. I couldn't attach the pdf here.
If u have reported the issue to Samsung before March 2, 2012 and u have a proof, u may be entitled for a $300 refund.
Actually, this is what #(4) says. a $ 300 fully transferable debit card if you reported to SEA, prior to March 2, 2012, the problem covered by the settlement, but did not get it fixed, and you no longer posses your Television.
09-17-2013 06:46 PM
Started having the same issue on a LN52A750 (falls under the model numbers listed above)... called Samsung and they stated that my TV was manufactured after 2008 and they will not help. After discussing with 3 different service reps none of them offered to repair the issue on Samsung. And stating that they fixed the issue after '08.
So I popped open the TV and sure enough the capacitors are going bad. The one in the bottom right photo is bad and the one behind it starting to go bad as well.
Is anyone else in this 2009 crowd that they refuse to help?
09-18-2013 09:50 AM
The following 2 links may help you (your model is included here):
Samsung Support Facebook page (sometimes a public post gets more attention , add your pictures):
Good Luck! Your model IS listed in the case, persistence will pay off.
I do currently work for Geek Squad but my opinions are my own and do not necessarily reflect Best Buy policy. If you find the info useful, please ‘like’ our Facebook page: