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Posts: 1
Registered: ‎03-10-2020

Removal of Device from HDMI input

I recently had a Foxtel set top box replaced and inadvertently used the Device connector to set it up using HDMI 1 so the magic remote would not work. I then tried to set it up again with the magic remote and inputs were accepted but it still did not work. I have not been able to edit it or delete the input and had to change to another HDMI input (HDMI 4) to set up the device to work with the Magic remote. My question is "How can I remove the device from the HDMI port it is no longer connected to? The port now has nothing connected to it but still shows it as Foxtel.

 

 

 

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Posts: 814
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Registered: ‎10-19-2017

Re: Removal of Device from HDMI input

Hello there, nuhipufo,

 

Welcome to our Best Buy forum community! We want you to get the most out of your TV, so we appreciate you letting us know when you need support disconnecting Foxtel from your HDMI 1 input. However, for me to better assist, I'd need some more information. 

 

Can you please share the model of your TV, so I can look into this further?

 

Cheers,

Elle|Social Media Specialist | Best Buy® Corporate
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