06-18-2020 03:58 AM
Everything was working just fine this morning then something went wrong tonight. I can still turn on the TV, can change the volume, but i can't use the directional pad to select the app or anything on the menu. The shortcut button for netflix and stuff still work, i can use alexa to select the app but i still can't use the direction button to play anything. At first i thought the direction button is broken or something. But when i press the home button twice, it show a small sidebar with input, sound, video ..etc.., on that sidebar i can use the direction button just fine, i can move left,right,up,down, i can select normally, but aside from that sidebar, it doesn't work. I can't reset the TV because the setting is not on that sidebar. Now i have no idea what's wrong, the button is clearly not broken so there must be something else.
06-18-2020 09:17 AM
I found that my remote hates rechargable batteries... the ring wont work after a day with rechargables in it. Tried several time to make sure it was the trouble.. It was...
06-18-2020 10:17 PM
The same thing started with me today at noon, 06/18/2020 The direction button wont work. I am guessing this is an update they may have made to the firmware today.
Temporary fix, is to unplug and plug back in the tiv. I hope they fix this because I cant see me doing this EVERY time. Hopefully we will hear some feedback from Toshiba on this issue to confirm our update suspicions.
06-20-2020 06:07 PM
Have been fighting the same trouble for a month... My tv updates itself automaticaly, and is up to date it says.. I finally put in regular batteries and took out the recharagable one.. No trouble for a week now..
06-21-2020 11:41 PM
It works normally now, have no idea what's wrong, it just work again overnight.
Still working fine. Went away overnight like yours did.
06-22-2020 06:50 PM