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New Member
Posts: 1
Registered: ‎08-24-2022

Remote Control not pairing with Toshiba Fire Tv

I have tried every piece of advice that is on this forum for getting my remote to pair with my Toshiba Fire TV. I got it from Best Buy I think model # 55LF621U19. It went to factory reset because it would not hook up to my wifi but now it won't pair with my remote that came with the tv. All the buttons on the remote work but it won't pair. 


I replaced the batteries. I tried unplugging the tv, waiting 60 seconds, pushing the 3 buttons on the remote, removing batteries from the remote, plugging the tv back in and then turning it back on. But it would still get to pair page and would not pair to the remote. 


I have tried every piece of advice from the internet but I can not get the tv to pair from with the tv. It has caused me such frustration and it has gone on for weeks now where we can't use the tv. Any other advice?



Social Media Specialist
Posts: 179
Registered: ‎10-12-2021

Re: Remote Control not pairing with Toshiba Fire Tv

Hello, Heather, 


Thank you for reaching out to us here on our Forums. I can understand how frustrating it can be to not have functioning remote. I remember when my batteries went out on my remoted and how frustrating it was so I can understand how you might be feeling. I would try to reach out to Toshiba on their manuals page find you model and see if there are any additional trouble shooting steps you can take. If your item is still within the manufacture warranty time period or you have Geek Squad Protection Plan you may qualify for a replacement. If you have any additional question you can always private message us by clicking the blue button to the right of my signature. 



J.Ezra|Social Media Specialist | Best Buy® Corporate
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