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Registered: ‎10-26-2019

Re: Toshiba fire tv 32LF221C19 frozen set up at language screen

can you help it is frozen on language screen

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Registered: ‎10-19-2017

Re: Toshiba fire tv 32LF221C19 frozen set up at language screen

Hello, johnnierottenjr,

 

Welcome to our community!

 

I appreciate you taking the time to write us about your Toshiba TV. I would be reaching out to someone as well if I needed assistance. Can you please try to power cycle your TV, to see if that corrects the issue on a more long-term basis? Power cycling your TV includes unplugging it from power, and any components you have it connected to for a couple of minutes. It’s like clearing the cache on a computer. If that doesn’t work for you, I’d highly recommend resetting the TV back to factory settings. Although, this is not my area of expertise, contacting the manufacturer directly at (800) 457-7777 to see what options you may have available, may be the route to take. You are also welcome to schedule a reservation with a local Geek Squad agent to see if we can help narrow down the cause of your issue by clicking the link here or by calling (800) 433-5778.  Let me know if you have any other questions.

 

Respectfully,

Deysha|Social Media Specialist | Best Buy® Corporate
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