04-07-2020 07:45 PM
did you ever get a solution? my toshiba just today started doing the same thing. maybe it was a bad firmware update? i don't know pretty upset though.
04-10-2020 04:06 PM
Hi there, rkatano,
Welcome to our Best Buy forum community! We want you to get the most out of your TV, so it hurts me to hear that it's not working as intended. That's not the experience we want for you, but we appreciate you reaching out for support.
If you haven't already, I recommend checking out our Home Theater Troubleshooting Guide, as it is filled with great tips that can help out with most TV concerns. However, if you give those a try and are still experiencing issues, please provide me with more details, such as the TV model and the exact issues you're running into, and I'll be happy to explore next steps.
11-13-2020 01:31 PM
Has there been any resolve with this TV? (Toshiba 55" LED TV (#55L621U) Turns On & Back Off) I have been trying to find a solution. It is such a shame that this TV doesn't work.
11-14-2020 05:32 PM
Hello there, WalterJ.Dobrovolny,
Welcome to our Best Buy forum community!
We want your TV to be a source of joy, but I can understand how that wouldn't be the case if your TV isn't working as intended. That's a far cry from how we meant for things to be, but I'm glad you reached out to us for support!
Did you check out our Home Theater Troubleshooting Guide to see if that helped correct the issue? If those steps didn't help, can you provide me with more details on what's going on with your TV? Also, is your TV a Toshiba 55" LED TV as well or is it a different model?