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New Member
Imdebi111
Posts: 3
Registered: ‎08-03-2022

Re: Remote Paring

‎08-03-2022 04:20 PM

My tv is doing the same thing except mine is a 50" insignia, did you ever solve your problem?
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Bobby-BBY
Posts: 158
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Solutions: 7
Registered: ‎11-08-2021

Re: Remote Paring

‎08-03-2022 04:49 PM

Good Evening, Imdebi111.


Welcome to the Best Buy Community Forums. I definitely understand being concerned about your remote working properly. I would be happy to look into some troubleshooting steps with you and seeing what is possible. Please feel free to send me a private message with your full name, phone number, and email address.

 

Kindest regards,

Bobby|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
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New Member
Imdebi111
Posts: 3
Registered: ‎08-03-2022

Re: Remote Paring

‎08-04-2022 10:57 AM

I got it finally last evening, I had to hold down home button & wave at all parts of screen up close. But it's working, thank you for getting back to me so quickly. I went without for over a week & I was very frustrated!
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Bobby-BBY
Posts: 158
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Kudos: 34
Solutions: 7
Registered: ‎11-08-2021

Re: Remote Paring

‎08-04-2022 12:17 PM

I am thrilled to hear that you were able to solve the issue! Please feel free to reach out again if there is anything else we can do to assist you.

 

Kindest regards,

Bobby|Senior Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.
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